Help & Contact

Support

Need help with setup, account access, child device linking, or family configuration? This is the fastest way to reach the team behind Time2Cash.

1–3 business days Setup & linking help Privacy requests welcome
Contact support@time2cash.app Email is the main support channel for product, setup, and account questions.
Typical Response 1–3 business days We usually reply faster when the message includes device, iOS, and setup details.
Best For Setup, linking, access, family config Use support for practical issues with the app, family setup, or account recovery questions.

What to include

Make the first email useful

  • Device model
    For example: iPhone 15, iPhone 13 mini, iPad.
  • iOS version
    Include the exact version number if possible.
  • Short issue description
    Describe what you expected to happen and what happened instead.
  • Steps to reproduce
    Tell us the sequence you took before the issue appeared.

Common topics

What we can help with

  • Family setup
    Creating a parent account and starting the first family.
  • Child device linking
    Connecting a child device to the correct family.
  • Account access
    Login, password reset, Sign in with Apple, or recovery questions.
  • Rules and configuration
    Chronos rates, approvals, bedtime, goals, or other family settings.

Useful links

Related pages

If your question is about legal terms, privacy, or account controls, these pages may help before you email.

Open Privacy Policy Open Terms of Use
Deletion & privacy requests

For privacy-related questions, data requests, or account deletion follow-up, use the same support address and mention that the request is privacy-related.